Steven Hotlen is an experienced Scrum Master, Agile Coach and Product Owner with over 20 years of experience in IT-related roles. He has extensive practical experience in agile transformations, team development, coaching and project management. He has a strong focus on sustainable process design, cultural change and measurable added value.

His experience has shown him that most transformations do not fail because of methods. They fail because of unresolved structural issues. As a systemic business coach, he resolves the blockages that lie behind the symptoms. No long-term consulting, but clear clarification of the task at hand with an exit strategy.

Technical focus areas & competencies

• Team start-ups & team development: Supporting the formation of new teams and the further development of existing teams.
• Start-up support: Maintaining the entrepreneurial spirit during periods of strong growth. Mastering growth without losing culture.
• Agile frameworks & working methods: Introduction, adaptation and establishment of agile working methods (e.g. Scrum, Kanban). Promotion of agile thinking, personal responsibility and self-organisation. Experience in scaled environments (e.g. under SAFe).
• Crisis intervention & agile dysfunctions: Strengthening a positive team culture and constructive conflict management. Team health checks.
• Interim assignments: For short-term, unforeseen or planned absences of PO, Scrum Master or project participants.
• Individual coaching: Systemic business coaching for important decision-making, utilising own resources and potential, shaping personal growth. Involvement of managers as enablers in agile structures and transformation processes.