We consider the protection of data privacy to be of great importance. The collection and processing of your personal data takes place in compliance with the applicable data protection regulations, in particular the EU General Data Protection Regulation (GDPR).
Responsible for the collection, processing and use of your personal data in the sense of Art. 4 No. 7 GDPR is
QRelation Management Team GmbH
21266 Jesteburg, Germany
+49 (0)4183 7735138
CEO: Dipl. Ing. Stefan Karstens
CFO: Dipl. Ing. Stefan Heinsohn
Local court Tostedt HRB 203091
If you wish to object to the collection, processing or use of your data by us in accordance with these privacy provisions, either as a whole or for individual activities, you can address your objection to the person responsible.
You can save and print this data protection declaration at any time.
2 General purposes of processing
We use personal data for the purpose of operating the website. Our website contains links to other providers for whom this declaration is not valid.
3 What Data We Use and Why
The hosting services used by us serve the provision of the following services: Infrastructure and platform services, computing capacity, storage space and database services, security services as well as technical maintenance services which we use for the purpose of operating the website.
In doing so, we or our hosting provider process inventory data, contact data, content data, contract data, usage data, meta data and communication data of customers, interested parties and visitors to this website on the basis of our legitimate interests in the efficient and secure provision of our website in accordance with Art. 6 Para. 1 S. 1 f) GDPR in connection with Art. 28 GDPR.
3.2 Access data
We collect information about you when you use this website. We automatically collect information about your usage patterns and your interaction with us, and we register information about your computer or mobile device. We collect, store and use data about each access to our website (so-called server log files). This includes access data:
- Name and URL of the retrieved file
- Date and time of retrieval
- transferred data volume
- Message about successful retrieval (HTTP response code)
- Browser type and browser version
- operating system
- Referer URL (i.e. the previously visited page)
- Websites accessed by the user’s system through our website
- Internet service provider of the user
- IP address and the requesting provider
We use this log data without allocation to your person or other profiling for statistical evaluations for the purpose of operating, security and optimisation of our website, but also for anonymous recording of the number of visitors to our website (traffic) and for the scope and type of use of our website and services, as well as for billing purposes to measure the number of clicks received from cooperation partners. This information enables us to provide personalized and location-based content and analyze traffic, troubleshoot and correct errors, and improve our services.
This is also our legitimate interest pursuant to Art. 6 Para. 1 S. 1 f) GDPR.
We reserve the right to subsequently check the log data if there is a justified suspicion of illegal use on the basis of concrete indications. We also store IP addresses if we have a concrete suspicion of a criminal offence in connection with the use of our website.
Cookies are small text files used by websites to make the user experience more efficient.
By law, we may store cookies on your device if they are absolutely necessary for the operation of this site. For all other types of cookies we need your permission.
This site uses different types of cookies. Some cookies are placed by third parties that appear on our pages.
You can change or withdraw your consent at any time from the cookie statement on our website.
Please include your consent ID and date when you contact us regarding your consent.
Your consent applies to the following domains: www.qrelation.com
3.4 Data to fulfil our contractual obligations
We process personal data that we need to fulfil our contractual obligations, such as name, address, e-mail address, products ordered, invoice and payment data. The collection of this data is necessary for the conclusion of the contract.
The data will be deleted after the warranty periods and statutory retention periods have expired. Data linked to a user account (see below) will in any case be retained for the duration of the account’s management.
The legal basis for the processing of this data is Art. 6 Para. 1 S. 1 b) GDPR, because this data is required so that we can fulfil our contractual obligations towards you.
The legal basis for processing this data is your consent pursuant to Art. 6 Para. 1 S. 1 a) GDPR.
3.5 Establishing contact
When you contact us (e.g. by e-mail), we process your information to process the inquiry and in the event that follow-up questions arise.
If the data processing is carried out to carry out pre-contractual measures, which take place at your request, or, if you are already our customer, to carry out the contract, the legal basis for this data processing is Art. 6 Para. 1 S. 1 b) GDPR.
We only process further personal data if you consent to this (Art. 6 Para. 1 S. 1 a) GDPR) or if we have a legitimate interest in processing your data (Art. 6 Para. 1 S. 1 f) GDPR). A legitimate interest lies, for example, in replying to your e-mail.
4 Social media
This website uses links to our presence on social media sites. The data protection and liability regulations of the respective providers apply to these presences, which you can access as described below.
We process your data for the purpose of providing effective information and support to our customers and interested parties. This is our authorized address in accordance with Art. 6 Para. 1 Letter f GDPR.
Processing takes place on the basis of the declaration of joint responsibility (https://www.facebook.com/legal/terms/page_controller_addendum).
Further information on data protection notices:
Provider: Facebook Inc., 1601 S. California Ave, Palo Alto, CA 94304, USA
Data scope: https://facebook.com/help/
Facebook Blocker: https://webgraph.com/resources/facebookblocker
5 Information on the service providers used
In order to operate this website, we integrate external services to make our website more user-friendly, effective and secure. This is our legitimate interest pursuant to Art. 6 Para. 1 S. 1 f) GDPR.
5.1 Google Maps
We use Google Maps on the basis of Art. 6 Para. 1 S. 1 f) GDPR. It is our legitimate interest to improve the services offered on our website and to provide you with better customer service.
As soon as this service is accessed on our site, a connection to Google is established, via which Google transmits your IP address. If you have previously logged in to Google, search information may be associated with your user account. To prevent this, please log out of Google beforehand.
5.2 Google Fonts
On our website Google Fonts are used to achieve a better representation of the fonts. This is a service provided by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.
Please read here how Google complies with the data protection regulations also with regard to transmission to the USA: https://policies.google.com/privacy?hl=de
We use Google Fonts on the basis of Art. 6 Para. 1 S. 1 f) GDPR. Our legitimate interest lies in optimising the presentation of our website and thus making it more attractive for customers.
As soon as this service is accessed on our site, a connection to Google is established, via which Google transmits its IP address.
5.3 Font Awesome
We use so-called web fonts or icons for the uniform representation of fonts or icons. These are provided by Fonticons, Inc. and when you visit our website your browser loads the required web fonts or icons into your browser cache. This enables the correct display of texts, fonts and icons.
To do this, the browser you are using must connect to Fonticons, Inc.’s servers, which will tell Fonticons, Inc. that our site was accessed through your IP address. The use of Font Awesome is in the interest of a consistent and attractive presentation of our website. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f DSGVO.
In order to protect our website from attacks, we use the “Wordfence” security extension from the provider Defiant, Inc. The following data is transmitted when you visit our website to Defiant Inc, 800 5th Ave Ste 4100, Seattle, WA 98104 (USA):
- Name of the web page visited
- Date and time of access
- Time zone
- Message about successful access
- Browser type and version
- Language setting of the browser
- Operating system
- Referrer URL
- IP address
The use is based on Art. 6 lit. f DSGVO.
For the statistical evaluation of our website we use the free web analysis software AWstats. The tool is used to evaluate log files that web servers create on the basis of visitor requests. The program does not use any cookie files for the evaluation. The statistical analysis takes place via the log files, which also contain IP addresses. Unlike other statistical programs, AWstats does not transmit any data to an external server. The program is installed on our hosting package with server in Germany. This also avoids the transfer of data abroad. The program is used by us exclusively to improve our website.
6 Storage period
Unless specifically stated, we will only store personal data for as long as is necessary to fulfill the purposes for which it was collected.
In some cases, the law provides for the retention of personal data, for example in tax or commercial law. In these cases, the data is only stored by us for these legal purposes, but is not processed elsewhere and deleted after the legal retention period has expired.
7 Your rights as a data controller
Under the applicable laws, you have various rights with respect to your personal information. If you wish to exercise these rights, please send your request by e-mail or by post, clearly identifying yourself, to the address given in paragraph 1.
Below you will find an overview of your rights.
7.1 Right to confirmation and information
You have the right to clear information about the processing of your personal data.
You have the right at any time to receive confirmation from us as to whether or not your personal data is being processed. If this is the case, you have the right to request from us free information about the personal data stored about you together with a copy of this data. Furthermore, you have the right to the following information:
- the processing purposes;
- the categories of personal data processed;
- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations;
- if possible, the envisaged duration for which the personal data will be stored or, if that is not possible, the criteria for determining that duration;
- the existence of a right to have personal data concerning you rectified or erased or to have the processing limited by the controller or to object to such processing;
- the existence of a right of appeal to a supervisory authority;
- if the personal data are not collected from you, all available information about the origin of the data;
- the existence of automated decision-making, including profiling, in accordance with Article 22(1) and (4) GDPR and, at least in these cases, meaningful information on the logic involved and the scope and intended effects of such processing for you.
If personal data are transferred to a third country or to an international organisation, you have the right to be informed of the appropriate guarantees pursuant to Art. 46 GDPR in connection with the transfer.
7.2 Right to rectification
You have the right to demand that we correct and, if necessary, complete any personal data concerning you.
You have the right to demand from us immediately the correction of incorrect personal data concerning you. Taking into account the purposes of the processing, you have the right to request the completion of incomplete personal data – also by means of a supplementary declaration.
7.3 Right to deletion (“right to be forgotten”)
In a number of cases, we may be required to delete personal information about you.
Pursuant to Art. 17 (1) GDPR, you have the right to demand that we delete personal data concerning you immediately, and we are obliged to delete personal data immediately if one of the following reasons applies:
- Personal data is no longer necessary for the purposes for which it was collected or otherwise processed.
- You revoke your consent on which the processing was based pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR, and there is no other legal basis for the processing.
- You object to the processing pursuant to Art. 21 para. 1 GDPR and there are no overriding legitimate reasons for the processing or you object to the processing pursuant to Art. 21 para. 2 GDPR.
- The personal data have been processed unlawfully.
- The deletion of the personal data is necessary to fulfil a legal obligation under Union law or the law of the Member States to which we are subject.
- The personal data were collected in relation to information society services offered pursuant to Art. 8 (1) GDPR.
If we have made the personal data public and we are obliged to delete them in accordance with Art. 17 para. 1 GDPR, we shall take appropriate measures, including technical measures, taking into account the available technology and the implementation costs, to inform those responsible for data processing who process the personal data that you have requested them to delete all links to this personal data or copies or replications of this personal data.
7.4 Right to limitation of processing
In a number of cases, you have the right to ask us to restrict the processing of your personal data.
You have the right to demand that we restrict the processing of your personal data if one of the following conditions is met:
- the accuracy of the personal data is disputed by you for a period of time that allows us to verify the accuracy of the personal data,
- the processing is unlawful and you refused to delete the personal data and instead requested that the use of the personal data be restricted;
- we no longer need the personal data for the purposes of processing, but you need the data to assert, exercise or defend legal claims, or
- you have lodged an objection against the processing pursuant to Art. 21 para. 1 GDPR, as long as it has not yet been established whether the legitimate reasons of our company outweigh yours.
7.5 Right to data transferability
You have the right to receive, transmit or have us transmit machine-readable personal data concerning you.
You have the right to receive the personal data concerning you that you have provided to us in a structured, common and machine-readable format, and you have the right to transfer this data to another responsible person without our obstruction, provided that
- the processing is based on a consent pursuant to Art. 6 para. 1 sentence 1 a) GDPR or Art. 9 para. 2 a) GDPR or on a contract pursuant to Art. 6 para. 1 sentence 1 b) GDPR and
- processing is carried out using automated procedures.
When exercising your right to data transfer in accordance with paragraph 1, you have the right to obtain that the personal data is transferred directly by us to another responsible person, insofar as this is technically feasible.
7.6 Right of objection
You have the right to object to a lawful processing of your personal data by us if this is justified by your particular situation and our interests in the processing do not outweigh.
You have the right, for reasons arising from your particular situation, to object at any time to the processing of personal data concerning you on the basis of Art. 6 Para. 1 S. 1 e) or f) GDPR; this also applies to profiling based on these provisions. We no longer process personal data unless we can prove compelling reasons for the processing worthy of protection which outweigh your interests, rights and freedoms, or the processing serves the assertion, exercise or defence of legal claims.
If personal data is processed by us for the purpose of direct advertising, you have the right to object at any time to the processing of your personal data for the purpose of such advertising; this also applies to profiling, insofar as it is connected with such direct advertising.
You have the right to object to the processing of your personal data for scientific or historical research purposes or for statistical purposes pursuant to Art. 89 para. 1 GDPR for reasons arising from your particular situation, unless such processing is necessary for the performance of a task in the public interest.
7.7 Automated decisions including profiling
You have the right not to be subject to any decision based solely on automated processing, including profiling, that has any legal effect on you or similarly significantly affects you.
There will be no automated decision-making based on the personal data collected.
7.8 Right to revoke consent under data protection law
You have the right to revoke your consent to the processing of personal data at any time.
7.9 Right to complain to a supervisory authority
You have the right to complain to a supervisory authority, in particular in the Member State where you are staying, at your place of work or at the place where the alleged infringement occurred, if you consider that the processing of your personal data is unlawful.
8 Data security
We make every effort to ensure the security of your data within the framework of the applicable data protection laws and technical possibilities.
Your personal data will be transmitted encrypted. This applies to all offered forms. We use the SSL (Secure Socket Layer) coding system, but point out that data transmission over the Internet (e.g. when communicating by e-mail) can have security gaps. A complete protection of the data against access by third parties is not possible.
To secure your data, we maintain technical and organisational security measures in accordance with Art. 32 GDPR, which we continually adapt to the state of the art.
Furthermore, we do not guarantee that our services will be available at certain times; disruptions, interruptions or failures cannot be ruled out. The servers we use are regularly and carefully backed up.
9 Transfer of data to third parties, no data transfer to non-EU countries
In principle, we use your personal data only within our company.
If and to the extent that we involve third parties in the performance of contracts (such as logistics service providers), these personal data will only be provided to the extent that the transmission is necessary for the corresponding service.
In the event that we outsource certain parts of the data processing (“order processing”), we contractually oblige order processors to use personal data only in accordance with the requirements of the data protection laws and to guarantee the protection of the rights of the person concerned.
Data will not and will not be transferred to entities or persons outside the EU outside the cases referred to in paragraphs 5 and 6 of this statement.
10 Data Protection Officer
If you have any questions or concerns about data protection, please contact our data protection officer:
22769 Hamburg, Germany
+49 (0)40 357 014 60