DYNAMICALLY

use external expertise to resolve issues.

EFFECTIVELY

address and complete assignments independently.

COLLECTIVELY

anchor sustainable project success.

Aerospace, Wind Energy, Automotive, Logistics ...

Dynamic production and technology- oriented industries especially benefit from our external expertise.

Our management specialists from dynamic production- and technology-intensive industries are accustomed to tackling problems, resolving conflicts and immediately immersing themselves within the operational implementation processes.

QRelation managers have exceptional proficiency at first and second level management and expert level in the following business areas:

Program and Project Management

QRelation offers its customers the appropriate know-how when complex project management tasks have to be implemented in corresponding process steps.

On account of their expertise and experience, our project managers are in a position to successfully deal with such challenges. The success of the project is the utmost priority for them.

QRelation project managers are ideally involved right from the start. However, our management experts are also able to enter an ongoing project ad hoc, i.e. at short notice. In this way, the stringent implementation of the planned project can be guaranteed on time and within budget, even after a difficult start or a change of personnel.

Production/Technology

QRelation interim production managers are specialists in the market- and customer-oriented alignment of production processes and locations. In the case of international companies, this is not purely a matter of ensuring a smooth process, but also of being sensitive to the respective cultural practices

Applying their technical and business expertise, our managers ensure structures and processes are perfected, while simultaneously keeping an eye on employee motivation. Our specialists also plan process-related changes in relation to the development of new locations and production lines.

Business Management

QRelation Interim Managers at the executive level steer companies confidently through phases of major change. Whether the deployment of an interim managing director becomes necessary, e.g. through the establishment of a new subsidiary or through complex restructuring: we rise to the challenge in our capacity as Managing Director, CEO or COO.

Our interim managers are able to make decisions more objectively and less “burdened” than internal managers. Not to mention their immediate availability and the elimination of time-consuming training.

Personnel Consulting

A personnel manager requires a great deal of sensitivity. After all, everything revolves around human resources. In other words, aside from the personnel administration and controlling systems, our personnel managers are fully aware that any optimisation and change projects within this area are often extremely sensitive for that very reason; one example being projects involving staff reduction.

In such cases it is always the goal of the QRelation managers to implement these plans and to try and avoid major internal conflicts and avoid increasing the already existing strains.

Our managers also ensure that recruiting processes within the company are more focused and efficient and, for example, that urgently needed specialists can be set up and trained more quickly.

Reorganisation/Restructuring

Dealing with major changes or a crisis situation is a difficult and complex matter. The internal planning is often influenced too much by the hierarchical or corporate political forces. An external, neutral QRelation leader is able to conduct the desired changes objectively and focus entirely on the business goal.

Not to forget: Managers and internal executives can concentrate on their primary responsibilities during this time.

Our longstanding experience in the most diverse areas of change management has enabled us to put a large number of companies back on track in recent years.

Our services at a glance:

  • Planning, organising, controlling and monitoring the change process
  • Analysis of process-relevant channels and potential interference factors
  • Involving internal and external stakeholders affected by the change process
  • Development of a holistic concept with ad-hoc measures
  • Implementation of the concept across the entire process
Sales/Marketing

Product relaunches, new product launches and market analyses: today’s corporate marketing departments have to deal with assignments and challenges that are becoming increasingly complex. This means that the QRelation interim manager is not only availed of broad experience in dealing with classic marketing instruments, but is also familiar with digital media and social networks.

On the sales side, our interim experts develop and implement complete sales processes, deal with strategic issues and also conduct sales training courses.

QRelation additionally secures the future development of your company through its management expertise in marketing and sales. For example, we support you in opening up new markets or entering new regions.

Purchasing/Logistics

If customers need to internally strengthen or even restructure their purchasing department at short notice, QRelation interim managers can quickly and efficiently initiate the necessary change processes.

Whether renegotiating framework agreements and supplier conditions or making fundamental make-or-buy decisions; our interim managers act objectively, rationally and responsibly to create stable and reliable supplier relationships over the long term. Their positive effects extend far beyond the duration of our managers’ assignments.

In corporate logistics, our interim managers intervene when sizeable complexities have to be reduced or redundant structures centralised. In addition to reducing costs, this is almost always accompanied by the desire for faster production processes to increase the ability to deliver and better meet customer requirements.

From reviewing the distribution strategy to outsourcing inventories, you can fully rely on us.

Controlling

Interim manager deployment in controlling today is not only more multifaceted than ever; also within the remit of managers is the professional communication with banks and the capital market, which is extremely important for many companies, as well as the expansion to new international markets and competent handling of due diligence during an M&A project.

If the company has already slipped into a difficult situation, an experienced QRelation financial manager can rebuild trusting relationships with banks and other institutions. We create clarity about the actual situation and develop the prerequisites for improvements that can be implemented quickly.

Solutions

Experienced, competent managers with strong implementation skills are at your disposal.

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Consulting and Implementation

When experience matters

When making important strategic corporate decisions, the views of external experts are often decisive in recognising challenging situations at an early stage – and avoiding them.

The professionals at QRelation support you in sensitive key areas with professional consulting services. After the consulting and coordination phase follows implementation, an area where you can also confidently rely on our services and solutions.

M&A Processes

There is hardly a situation within a company that generates more dramatic consequences for employees than an acquisition or sales process, which inevitably results in major change. This often leads to unpleasant staff-related consequences for many employees (keyword hiring freeze).

However, it is precisely in such phases that highly specialised know-how is urgently needed that is not available within the company. QRelation interim managers are a sensible solution in such circumstances: They address the necessary changes prudently and with consideration for existing company values.

  • Managers for the operational support of M&A activities, knowledge transfer in due diligence projects
  • Preparation and execution of company (part) sale, post-merger integration
  • Managers for certain subtasks in restructuring and reorganisation projects
Corporate Strategy

When making important strategic corporate decisions, the view of external experts is often decisive in recognising challenging situations at an early stage – and avoiding them.

“Good advice is followed by well thought-out action”: The professionals at QRelation support you in sensitive key areas with professional consulting services.

Business Development & Sales

Planning to introduce a new product or long been thinking about opening up new target groups and markets? Anxious about the additional time and personnel costs automatically associated with such projects?

Our managers are on hand to address all expansion issues. They analyse your company situation in detail and work closely with you on all expansion-related assignments and challenges or alternatively provide targeted support with their know-how.

Innovation

Consistently in the top flight or how to maintain your competitive edge tomorrow!

Will your products still be on the market tomorrow or will they still be interesting to future customers because they can be purchased through the right channels or are attractive compared to other offers, etc? In addition to providing support on the path to your individual digital strategy, we can also be the driving force behind your prized innovations, ensuring that your products remain in the top flight tomorrow.

And with an eye on your market position and business model, we simultaneously review and optimise your process landscape together with your staff.

Internationalisation

In the past, companies expanding internationally usually sent their own management experts or specialists to the respective country. Today you have the opportunity to take a more efficient path.

Whether the issue is language skills, cultural differences or other competitive conditions, QRelation managers have the skill set and experience to master such challenges.

From site assessment to on-site crisis management – the QRelation team secures your future plans with its high level of professionalism.

Feasibility – Business Case

Certainly not doomed to fail

Just doing it and see what comes out at the end? That can turn out expensive. Yet the development of new products or their further development is fundamental to positioning your company successfully on the market in the long term.

So better to garner support from experienced project managers and consultants prior to starting a project. QRelation analyses your concept in terms of:

  • Technical feasibility
  • Economic feasibility
  • Internal project implementation capability within your company
  • The framework conditions in which the project will be implemented (in particular the legal situation)
  • Stakeholder acceptance (e.g. political environment)
Executive Recruitment

In the area of personnel recruitment, we support you in filling vacant management positions. We can do this particularly effectively in a dual function: we take over the vacant position within the scope of an interim assignment. Within a very short time we will know all the real challenges our successor will face and will have ‘inhaled’ the corporate culture.

We will consequently know exactly who to look for and where to look on your behalf. Through our expansive network, vast experience in numerous industries and cooperation with a long-standing personnel consulting partner, we can quickly find the right employee for you.

Staff Shortage/Peak Time Support

The tempo of innovation is rapid. Those who can adapt quickly to new requirements gain a decisive competitive edge. Quickly deployable, highly qualified and team-oriented specialists are in greater demand than ever. And they are more difficult to find than ever.

Thanks to our understanding of the market and our customers, we are aware of these problems. Which is why we have made it our business to look for the best – and find them.

If you are looking to flexibly supplement your core team for a limited time with qualified external specialists, then we are the right partner for your company. We have access to an exceptional network of highly qualified operatives, who can be deployed to precisely meet your needs.

Benefit from our broad experience. We offer you specialists with professional experience who provide support to your core team on projects or during bottlenecks and order peaks.

Corporate Succession

Company succession is not simply a routine procedure, but is highly sensitive and can prevent companies from operating in their markets with their usual strength and presence for an extended period of time. Internal conflicts and unclear regulations can lead to “paralysis”.

In order to avoid this, an interim solution from QRelation may well be the way forward: With an external manager and moderator, diverse internal company needs can be clearly identified at an early stage and alternative solutions or compromises can be found that prevent major conflicts.

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Project Solutions

Effective and method-based expert knowledge

QRelation develops appropriate solutions for the entire spectrum of your operational management.

Our long-standing clientele includes companies of various legal forms, sizes and industries.

As experienced service providers, we know that there are many reasons for one of our managers to implement a solution in your company: Yet the success of your project depends not only on its feasibility, but also on the competence and personality of our experts and teams.

SCOR (Supply Chain)

Perform the Quick Check with us! QRelation managers stabilise your production by applying their proven methods and experience!

If a company can define its supply chain, then it is also measureable. Once evaluated, there is potential for further improvement through comparison to reference values within the industry. These trigger the motivation to carry out continuous improvement!

With the SCOR (supply chain operations reference) model we offer a cross-industry method to measure and continuously improve your supply chain!

A SCOR project lifecycle is essentially divided into 8 steps:

  1. Provide information on how to improve the supply chain in your company in order to obtain the right support.
  2. Create a common understanding of where to start improvement efforts.
  3. Organise improvement actions
  4. Carry out appropriate competitive analysis to define business opportunities
  5. Build a platform for change
  6. Align strategy, material flow, workflow and information flow to focus on the right changes.
  7. Establish measurable KPIs to show the financial value of change
  8. Implement these changes to achieve a sustainable competitive edge

Your material will flow through your value chain more smoothly in the required quality at the planned time; faster by reducing stock levels; and more efficiently by reorganising the use of resources.

SCRUM

Scrum is not an abbreviation, but originates from rugby. Effectively players join together in a compact formation with their heads down to achieve an objective – a lot of experience comes together!

The SCRUM method originally comes from software development, but is now used as a method in agile project management. It enables complex tasks to be structured into smaller and less comprehensive components, the increments (smallest step size).

This experience-based approach is based on:

  1. Transparency: Both the progress of the project and the blockages/difficulties are detailed regularly and visibly for all participants.
  2. Control: The results and functional scope are also regularly rendered and validated.
  3. Harmonisation: Product requirements and further procedures are continuously and comprehensively adapted.

For the implementation of the project goals we plan an agile project initially with a few sprints according to the SCRUM methodology within a time horizon of 4-6 weeks. The duration of the individual sprints is about 2 weeks and is supervised by the SCRUM master.

At the end of each sprint, a review is held with the customer to present the results of the sprint, analyse them and plan the next sprint accordingly. The defined backlogs are re-prioritised, possibly redistributed over the sprints or new backlogs are defined. If a backlog is not ultimately completed in the sprint, it is re-prioritised in a subsequent sprint. The review includes the completion and acceptance of the sprint.

The backlogs (list with the prioritised requirements of a project) for the sprints are defined together with the customer at the beginning of the project.

RCM (Reliability-Centered Maintenance)

Reduce costs and simultaneously increase the production reliability of your machines and production lines.

With your cooperation, we exercise our extremely reliable pragmatism to create maintenance plans that work. Your business objectives and requirements set the course. In three phases (preparation, analysis and implementation) we trim your maintenance measures to fit the bill: getting the right things done at the right time with the least effort.

Benefit from the competence of our QRelation experts, who help you develop your customised maintenance strategy on the basis of an analysis of the current situation and pragmatic derivations.

QRelation working principles

  • High probability of target achievement (quantitative and qualitative)
  • Individually aligned, functioning and reliable change and development processes
  • Learning/training effects for the participants
  • Impulses and new perspectives in relation to the situation and approaches to solutions
  • High degree of flexibility during mutual collaboration
  • High productivity of our deployment
FMEA (Failure Mode and Effects Analysis)

Avoid errors right from the start and save costs

The FMEA method (failure mode and effects analysis) allows us to optimise your processes with regard to a failure prevention strategy or technical reliability in general. This analysis is already effective in the development phase of new products or processes in order to detect errors and minimise the possibility of occurrence.

QRelation FMEA consulting helps you

  • Recognise failures in processes and avoid them with effective measures
  • Reduce consequential failure costs, warranty services and subsequent system modifications
  • Sharpen the knowledge of quality management relevance in the company

In-depth structural analysis

All system elements involved are precisely recorded to create a detailed system structure. This allows the properties defined by the system to be specifically checked and verified.

Functional analysis

Functions are assigned to the identified system elements and linked to a function network. The verification of the system requirements can consequently be carried out effectively.

Failure analysis

Failure functions are assigned to the created functions and linked to a failure network. This enables early identification of possible failures and failure sources.

Risk assessment (analysis of measures)

In an FMEA form, actual states can be linked to failure avoidance and failure detection measures. It is particularly important to specify concrete times and dates as well as the responsible persons or organisational units. Improved risk analyses can be derived from the knowledge gained.

Optimisation

The risk analysis enables the definition of further necessary measures to reduce or eliminate failures. A forward-looking and consistently self-enhancing quality policy can consequently be planned, implemented and documented.

Need for preventive failure avoidance strategies

In practical work, the same well-worn patterns that hinder effective failure avoidance and unnecessarily complicate in-house risk management are frequently encountered. Specifically, an insight for the need of early risk analyses is often lacking or underdeveloped within companies. Even executives often lack awareness of the purpose and benefit of such measures, generally a hallmark of rising up through the ranks of the company. Risk analyses therefore either remain unsupported by existing processes or do not follow an interdisciplinary approach. In addition, risk analysis is frequently only carried out on account of external pressure (from the customer, supplier) or because problems arise and not as a result of the company’s own initiative.

In these scenarios, external consulting with appropriately qualified trainers can ensure greater acceptance and increased self-initiative; because ultimately the best quality management stems from dissatisfaction with the given situation.

Product Lifecycle Management

Life cycle cost analysis provides insight into the procurement and set-up costs (what does the purchase and commissioning of my machine cost?) as well as the associated operating costs (what costs are incurred when my machine is put into operation?) and end-of-life costs (disposal costs?).

This enables not only the evaluation of potential purchases according to price, but also make machine and plant costs comparable over the entire service life. The cheapest machine could actually end up generating the highest expenditure in terms of operating costs (cycle times, manpower, maintenance, downtime, energy consumption and so on). Therefore, procurement/replacement decisions on different system/machine concepts from different suppliers should be supported by life cycle cost analyses.

Operational decisions are supported equally by past, current and future cost items and their evolution over time. These include resource requirements, maintenance requirements (autonomous, corrective, predictive and preventive; including any replacement parts), energy, downtime and waste.
Life cycle cost analysis can also provide indications of design improvements (subassemblies with lower energy consumption, easier handling, less maintenance, etc.) and a decision point for system/machine replacement.

Scope

The scope of life cycle cost analysis extends from commissioning to end-of-life and includes the optimisation of overall administrative costs.

Taking into account the maintenance strategy, the most efficient correction, forecasting and preventive maintenance ratio should be defined to minimise both maintenance costs and downtime.

Performance tracking to detect deviations and define countermeasures.

Net present value calculation to evaluate new/replacement machines and equipment and to calculate the benefits of any changes.

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Management Products

Meticulously field-tested

Start surfing the digital wave now instead of being rolled over!

Find and maintain the right digital balance with our help!

TotalDigital is the name of our management product for digitalisation/digital transformation. Created especially for digitisation projects, our ecosystem enables us to drive the digital transformation of your company’s supply chain, production, maintenance and service forwards.

How do we collaborate to make your company fit for the future? TotalDigital.ai!

Identification and realisation of efficiency potentials along the entire value chain.

In addition to addressing the challenges of digital transformation, our expertise also deals with the areas of factory- and logistics planning, production and quality.

Shortened delivery times, increased adherence to delivery deadlines and the constantly increasing number of variants under steadily rising price pressure require an adaptation of today’s production systems.

Digital transformation: completely rethinking, optimising and integrating business processes

In our capacity as a full service provider, with our 360° TotalDigital we provide you with all you need for the transformation of your supply chain, production, maintenance and service.

Generate a fluid treasure trove of data from various data streams with data engineering

An increasing amount of data is created within your company; and that data contains strategic knowledge, a key to your company’s success. We use data engineering to open up all relevant data sources for you and direct the data flow in the right direction. For this to happen the data has to be of the right quality; it should be retrievable and processable.

Use our support to analyse, structure, clean up or enrich your data streams, which can then be optimally used for data science projects or deep learning. Get additional recourse to our wealth of experience in relation to technology selection and the required database architecture.

Use data science for faster digital transformation with existing data and systems

Nowadays machines store large amounts of sensor data. Conventional methods of data processing are not able to structure this information effectively. With data science, your company will quickly exploit the full potential of digitisation. We analyse different data amounts and structures. The spectrum of analysis methods includes statistics as well as machine learning methods, including deep learning.

Downtime and wear firmly under control with digital processes

With digitalised and networked processes in production tailored to your company, you have downtime as well as system and component wear precisely under control.

With a suitable maintenance strategy, the right maintenance concept and the design and introduction of appropriate productive and administrative processes, we ensure that your plant runs as expected.

Customised to meet your needs: materials management, logistics and supplier management are geared towards supplying your plant – fully in line with your requirements and cost-efficiently.

Significant productivity advantages through end-to-end assistance systems

Digital twins not only significantly increase efficiency by eliminating the need for time-consuming searches or manual data entry; they also avoid latitude and errors in the interpretation of documents and consequently also significantly increase the quality of products or processes.

Process digitisation and process assistance through smart assistance systems for structured digitisation of manual processes or partial automation in combination with intelligent tools, such as measuring devices, industrial machines, indoor navigation systems, barcode scanners, QR code recognition, laser scanners and many more.

Assistance systems do not simply extract data from design, repair and assembly instructions, HR documents, databases and other data sources; they also interpret and understand them (automated)!

Employees are therefore provided with the respective process in 3D via an app on a tablet or smartphone or via data or augmented reality glasses, depending on the context. If required, a fast real-time search can be integrated, allowing access to all information on the current work process.

In the relevant application, the user triggers the automated, downstream documentation of the work results simply by selecting or confirming contents.

In production, this even allows automatic detection of defects in components. Lesions can be imaged with additional information using data glasses and the automated analysis is made available via laser scanners.

Let us advise you in detail about the various possibilities!

 

Production: Design-to-Cost

We have gained our expertise in cost reduction, production optimisation and process design from our projects in the manufacturing industry. Our services focus on methods for increasing productivity and reducing throughput times in manufacturing and assembly in the various industries.

We consider the entire production chain of your company and create transparency. Production processes are analysed and improvement potentials are discovered method-neutrally. Be it MTM, lean production, value stream mapping, Kanban, Kaizen or Six Sigma: we have comprehensive methodological know-how.

We put a premium on quality and the reduction of costs due to reworking and rejects. This results in a stable, standardised and optimised production process with a lean and effective personnel and management structure.

We do not merely work for you within your company, we work with you and your employees. We support you at the very core within the team. In this way we guarantee immediate feedback, rapid validation and training “on the job” with sustainable success. Our focus in production optimisation is the overall efficiency of your company.

Experience gained in numerous projects and project management certified to PMI standards enables us to consistently master even larger projects successfully. Our processes and project procedures are documented and we hold DIN EN 9100 certification. We are flexible in terms of contract form and work for you within the scope of a work package, a service contract or through temporary employment.

Logistics: Reduction of processing times and cost reduction

Our logistics experts have extensive know-how due to their numerous project experiences and permanent specific further development. We use this know-how within the projects in a target-oriented and efficient way in order to generate a maximum benefit for you.

Our employees keep pace with progress and are very familiar with the innovations around Logistics 4.0. The fourth industrial revolution has opened up new possibilities for optimizing your supply chain, both in the area of digitalization within the supply chain and in the networking of man and machine.

Constant communication and close integration of your employees into the project process are our priority. We develop and implement tailor-made innovative solutions for you with the aim of reducing processing times and lowering logistics costs. In this way we increase the competitiveness of your company.

We are flexible in the form of contracts and work for you in a work package, via a service contract or also in the supply of temporary employees.

For the implementation of your projects we offer you the following range of services:

  • Logistics 4.0
  • Supply Chain Management
  • Process- and potential analyses
  • Material flow planning
  • Materials Management
  • Warehouse management and layout planning
  • Conception and implementation of industrial trucks (indoor/outdoor)
  • Load carrier conception and management
  • e-Kanban
Quality: Sustainable and overall corporate management

Modern quality management systems offer more than just the assurance of product or service quality. They are used as a comprehensive instrument for the sustainable and complete control of companies. The focus of a quality management system is the continuous improvement of processes to increase customer satisfaction.

The introduction of quality management in the form of a quality management system requires exact planning and implementation. Likewise, the improvement and further development of an existing quality management system is an extensive task. Our experts support you in the introduction, further development and internal audits.

For a comprehensive quality orientation of your company, we also support you in the introduction and implementation of quality management in the production and supply chain. The aim is to reduce costs due to rework or rejects. This results in a stable and optimized production process and thus a cost reduction. Together with you, we develop customized solutions and an individual quality management system, taking into account existing strengths and improvement potential of your company.

We are flexible in terms of contract form and work for you within the scope of a work package, a service contract or through temporary employment.

Benefit from our broad methodological knowledge in the following areas:

  • Introduction of QMS systems
  • Internal audits
  • FMEA
  • Design quality
  • Continuous improvement process
  • Practical problem solving
  • Advanced product quality planning
  • Total quality management
  • Test planning
  • Supply chain quality

 

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