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Jörg M. Unger
“My expertise and experience has helped many companies increase their business success, manage change efficiently and effectively, and improve their service quality and customer satisfaction.”
Info
Qualification: MBA / M.Eng.
Industries: Engineering, Automotive / Mobility, Telecommunication
Mr. Unger has over 20 years of professional experience in various leadership positions within consulting firms and industrial companies. He has frequently built teams and made significant contributions to revenue growth, increased efficiency, and improved customer satisfaction. He possesses a deep understanding of IT architectures and methods for integrating complex IT systems.
Personality:
- 20+ years of leadership and consulting experience
- Analytical and results-oriented
- Strategically and methodically versed
- Articulate and persuasive in German and English
- Internationally very experienced with high adaptability to corporate cultures and country mentalities
- Languages: German (native), English (bilingual), French ( basic), Italian ( basic)
Professional focus:
- Corporate management
- Strategy consulting
- Project and programme management
- Customer experience management
- Portfolio management
- Change and transformation management
- Process design and optimisation in marketing, sales and service
- Optimisation of service quality and customer satisfaction
- Integration of complex IT systems
- Partner and stakeholder management
Professional stations and projects ( extract):
- Rolls Royce Aeroengines (D)
- Telekom (D)
- Airbus (D)
- Siemens Mobile Devices (D, BR, TW)
- Novo Nordisk (DK)
- Total Energies (F, BE)
- Triumph (D, CH, HK)
- Continental (D)
- Volkswagen Cars USA (US)
- Porsche Cars North America (US)
- Jaguar Landrover (UK)
- SEAT (ES)
- BMW (D, I)